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Customer Relationship Officer
Date:
01/02/2018
Company Name:
Hinduja Global Solutions
Job Title:
Customer Relationship Officer
Location:
Mumbai
Qualification:
Any Graduation
Job Type:
Private Job
Skills:
Others
Experience:
0-3Yrs exp
About Company:
HGS, part of the multi-billion dollar conglomerate - Hinduja Group, provides outsourcing solutions that include Back Office Processing, Contact Center services and customized IT solutions to its global clientele comprising several Fortune 500 Companies. We have been ranked among the Top 3 & Best Performing Call Centers Worldwide & by the Global Services Magazine in 2008. We were among the Global Best 10 for Sales Service in the 2010 Global Outsourcing 100 list by the International Association of Outsourcing Professionals.


SkillSet:
Customer care specialists are responsible for handling calls from new and existing customers regarding a variety of requests. Using their knowledge of products or services as well as great customer service skills, these professionals address issues, provide support and offer information, as needed, to keep customers satisfied and retain business. Specialists requires an intimate knowledge of the products or services being sold, great communication skills and sales experience. The ability to cross-sell products is also essential. Demonstrated success in sales and customer service is required.
Mode
HGS - Tower # 3, 5th Floor, T 351, Above Vashi Railway Station Complex, Vashi, Navi Mumbai - 400 703.
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