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Client Technical Support Associate
Date:
12/30/2017
Company Name:
Dell
Job Title:
Client Technical Support Associate
Location:
Hyderabad
Qualification:
Any Graduation
Job Type:
Private Job
Skills:
Others
Experience:
1-3Yrs exp
About Company:
Since 1984, Dell has played a critical role in enabling more affordable and accessible technology around the world. As an end-to-end computing solutions company, Dell continues to transform computing and provide high quality solutions that empower people to do more all over the world. We serve customers ranging from the world's largest businesses and public-sector organizations, to small and medium businesses, and individual consumers.


SkillSet:
Responsible for providing diagnostic technical support related to installation, operation, configuration,performance, and usage of assigned products. Diagnosis & resolving of the hardware problems and troubleshooting. Verifies warranty entitlement and determines appropriate action. Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures. Documents problems in the support solution database for diagnostics and solution implementation. Provides basic remote deployment, maintenance and consulting services.
Mode
Dell International Services India Pvt Ltd, Plot # 42, Hitec City Layout, Madhapur, Hyderabad 500081.
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