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Technical Support Engineer
Date:
12/06/2017
Company Name:
GlobalData
Job Title:
Technical Support Engineer
Location:
Hyderabad
Qualification:
Any Graduation
Job Type:
Software Job
Skills:
Database
Experience:
4-5Yrs exp
About Company:
4,000 of the world’s largest companies make better and more timely decisions thanks to our unique data, expert analysis and innovative solutions delivered through a single platform. At GlobalData, our mission is to help our clients decode the future to be more successful and innovative. Through our acquisitions, we have now become one of the largest data and insights solution providers in the world.


SkillSet:
1. Minimum 4 -5 years experience with strong communication skill. 2. Candidate must have exp. In overseas client facing support for at least two years, US/UK preferred. 3. Diagnose and troubleshoot software and hardware problems remotely, proficient in and remote management and help desk support. 4. Telephonic desktop support, Outlook configuration & troubleshooting, user and group creation, Network printer installation, troubleshooting Shared & NTFS Permissions, AV management, software & driver installation, backup & recovery, VPN configuration. 5. Resolving start up and login problems, Desktop performance and optimization, resolving browser and internet connection, Wi-Fi issues, troubleshooting DNS & DHCP issues. 6. Experience in working multi domain environment with 1000+ users with excellent troubleshooting skill and team management.
Mode
GlobalData, GD Research Center Pvt Ltd., 3rd Floor, MSR Block, Krishe Sapphire Building, Madhapur, Hyderabad - 500081, Landmark - Before Image Hospital.
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