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Technical Support Associate
Date:
11/30/2017
Company Name:
IBM
Job Title:
Technical Support Associate
Location:
Hyderabad
Qualification:
Any Graduation
Job Type:
Private Job
Skills:
Networking
Experience:
0-2Yrs exp
About Company:
IBM is a global technology and innovation company headquartered in Armonk, NY. It is the largest technology and consulting employer in the world, with more than 400,000 employees serving clients in 170 countries. IBM offers a wide range of technology and consulting services; a broad portfolio of middleware for collaboration, predictive analytics, software development and systems management; and the world's most advanced servers and supercomputers.


SkillSet:
Involved in Providing Voice & E-Mail Technical Help Desk Services support to IBM Internal End Users and External Commercial Account End Users across NA, EMEA & AP. Handling inbound calls / emails / chats resolving technical issues for end users. Proficient in Connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN. Proficient in Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting.
Mode
IBM India Pvt. Ltd, 3B, Mindspace, Hi-Tech City, Madhapur, Hyderabad.
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